QP : QP Code- SSC/Q2210
This National Skills Qualification Framework (NSQF) and industry aligned course teaches both fundamentals of office etiquettes and computer usage. It included unique skills necessary to respond to client enquiries and requests via telephone assisted by computerized systems. Upon completion of this course, trainees will be equipped with the knowledge and expertise to work as customer service representatives in the IT-ITeS sector as well as in various desk jobs. With the skills acquired, they will be able to provide efficient and effective customer service, helping to ensure customer satisfaction.
01-05-2023 to 31-07-2023
QP Code- SSC/Q2210
Start Date
01-05-2023
End Date
31-05-2023
In this module the students will be given an introduction about SDI-B, the various courses and the course that they have enrolled into. Students will get an overview of the IT-ITes sector and about the CRM domestic voice and the role they will play in an organisation after the completion of the course.
Topic List : SEE ALL
Start Date
01-06-2023
End Date
30-06-2023
Start Date
01-07-2023
End Date
31-07-2023
CRM Domestic Non-Voice Trainee
CRM Domestic Non-Voice Trainee
Yes
